Why Human to Human Marketing is the Right Formula for Success

It’s not about B2b or B2C, but human to human marketing. Much of the advice that internet business owners and entrepreneurs get in terms of expanding their efforts is through inbound marketing (organic marketing). While it is true that inbound marketing is highly effective at creating leads, getting people interested in what you offer and building effective relationships it is often not enough to make the final sale.

This is especially true in Europe with the Nordic countries being resilient to the standard inbound marketing tactics. This is why more business owners and entrepreneurs are supplementing the approach with more traditional outbound strategies that has created mix marketing as the more successful tactic.

In this article I discuss about the benefits of marketing mix in digital marketing along with applying human to human marketing.

Today buyers are more tech-savvy and social media oriented. In fact, B2B buyers under 40 use social media more than those in their 50’s. In order to gather information, they tend to see the trend on Twitter, Facebook and YouTube. Twitter is the most powerful social media site. Although Trump (the 70 years old U.S president) says negative stuff against Twitter, but based on our research a trend on Twitter can boost sales.The funny thing is that Trump uses Twitter a lot. Why? Because it works for him. This says so much about how powerful Twitter is and why Trump hated when Jack Dorsey (Twitter’s CEO) didn’t let him bully and defame Hillary Clinton by using a defamatory emoji.

Twitter didn’t let Trump’s campaign run “Crooked Hillary” emoji. This is why when he was president elect, he didn’t invite Twitter CEO to his CEO tech meeting.

The incoming White House Press Secretary Sean Spicer said he expects more major announcements coming from President-elect Trump’s twitter account.

(Source:”thehill.com/homenews/sunday-talk-shows/312350-aide-when-trump-tweets-he-gets-results, 01/01/17 10:53 AM EST)
Trump is against the truth. He calls everything that media and journalists publish online “fake news”. He actually paid Twitter to make keyword #fakenews a trend. He’s paying Twitter to make each keyword to become a trend. Media shouldn’t give up on telling the truth.

We were discussing with a friend of mine about the current U.S situation.

He said: “This is Karma.

I asked: “What do you mean?

He said:”U.S has been interfering in other countries’ affairs such as: Europe, Latin America, Middle East, Africa and Asia for many years.They even elected presidents for them with the help of CIA, now they are under interference and invasion of Russia and they can’t do anything about it. This is their life for the next 4 years. America soon will start learning Russian at schools and businesses. Russia invaded the united states of America easily and they didn’t see where it’s coming. Now no matter what their intellectuals, stream media, journalists, scholars and artists try to do, it won’t help.Russia easily conquered America without going through war. I admire their politics though. This is 21st century’s cold war. This time Russia used a whole different tactic and they won.

What could i say he was right. Russians hired their hackers to compromise Norwegian politicians’ emails lately and even started to plant a seed to mess with the coming up Norwegian election in 2017, however they don’t understand Norway has a solid economy and system which is way different from the U.S. They think their hacking trick and espionage can do the same in Norway like they messed with the U.S presidential election in 2016. They are wrong.

Kremlin has many interference in the coming elections in Germany, Montenegro and the Dutch referendum on an EU-Ukraine treaty as well. Russia is using misinformation to create a post truth in order to trash Nato and the West. Destroying the truth is a weapon to govern in the West.

Trump expects people buy his lies and not say anything. This is his tactic. He thinks he wins this way. He doesn’t understand the whole world is against him. He pays millions of dollars to make his crappy hashtags and emoji a trend on Twitter every day. His publicity strategist is teaching him to bully journalists, innocent people and other countries’ politicians, powerful men and women on Twitter. He is shooting to his own foot and is harming himself and no one else. We all laugh at him.

Sorry for digressing,back to marketing.  I don’t believe in inbound marketing alone. This is why I rejected to work at a company who sells inbound marketing application to people. I didn’t want to lie and put my reputation on the line for something that doesn’t work especially in Nordic market. I didn’t want to tell them it doesn’t work. I sent them the rejection email two days after thoroughly thinking about it.

A product can be very popular in the U.S.A but it doesn’t mean it would have the same popularity in Europe especially in Scandinavia. Knowing the culture and market is important before deciding to promote there. In my book “multilingual digital marketing: become the market leader” I explained what to do before entering the new market for your product or services. The company certainly can make some sells but this doesn’t make them successful in a long run. This reminds me of my work situation a few years ago.

I used to work at a media company. They used to sell Google Adwords which falls under outbound marketing category. The company was around for more than 22 years. After examining their sales processes and how they handled customers, I knew they won’t survive. I suggested a new approach, they didn’t accept it and wanted to continue their traditional way. They told me that they have been doing it for many years and are not going to change it. They thought on one thing only: selling more Google adwords no matter what! I warned them. People who buy Adwords don’t just want to see their ads online, you have to help them selling their products and services. They didn’t pay attention to this important advice and bothered people with traditional cold calling. I told my colleague, this company goes bankrupt, I resigned the next day. Six month later, my colleague called me and told me the company went bankrupt and she’s unemployed along with 150 others. She asked me if she could work at my company.

Not having compassion and the right customer care, your business won’t be successful. Old ways may work for sometime but you should evolve your strategies in order to succeed.

What is Marketing Mix?

Simply put, marketing mix is the combination of inbound and outbound marketing strategies designed to create the best of both worlds when it comes to selling products or services. Back in 1960s E. Jerome McCarthy created the Marketing 4Ps (Product, Price, Place, Promotion).This became the foundation of Marketing Mix. This classification has been used throughout the world. Business schools teach this concept in basic marketing classes. Promotion helps with marketing and brand recognition which as a result generates sales. Implementing one marketing strategy won’t work. The product or service should be in demand in the target market. If you want to invest in something in a local area, check out the following:

  • Uniqueness
  • Better Quality than Competition
  • Being In Demand

You should also pay attention to how you’re going to market it in the local area.As inbound marketing strategies help bring in potential customers, outbound strategies work to heighten interest and help close the sales funnels so that it provides a higher conversion rate. After all, the key to sales is selling the product and going with only inbound marketing techniques have proven to be not enough for European and especially Nordic countries.

How It Works

Marketing mix works by employing the best of both methods so that the business owner or entrepreneur can create the right atmosphere which generates results. Outbound marketing is often seen as directionless and can be aggravating since the results often seem haphazard at times. However, by using the demographic information as provided by the inbound marketing campaign, tailoring it to the people who are most interested in the product or service, effective outbound strategies work better and help seal the deal when it comes to making sales.

An example of outbound marketing is when content is delivered via a blog. This can be sent to leads by newsletter or a list of emails. This provides an outlet for the outbound marketing effort which creates better quality content for the inbound marketing techniques to work effectively.

Why Marketing Mix Offers Real Potential

There is no doubt that inbound marketing offers a substantial number of benefits to your overall advertising campaign. Yet, too much focus on inbound techniques means that the overall sales is lacking completion.Even Hubspot, one of the leading proponents of inbound marketing, has incorporated traditional outbound marketing techniques to help foster the mix marketing approach. Mix marketing combines the best of inbound and outbound marketing techniques which results in more leads and better sales conversions.

The correct ratio of inbound and outbound marketing techniques is up to the business owner or entrepreneur. This is because you will be experimenting with the right combination that works best for you. Therefore, there is no hard and fast rule when it comes to how much to mix both strategies, only that you test each one and rate its effectiveness.

A good mix of inbound and outbound marketing strategies are required in today’s business atmosphere which is driven by the digital world. You may want to have an outside firm or expert look over your current marketing strategies so you can gain valuable insight into what possibilities are out there to improve your overall sales efforts.

We crave a sense of acknowledgement in our lives. This is why personalization should be a key factor in branding in order to engage prospects and turn them to customers. Addressing a customer by their first name or remembering their choice of interest says a lot about human to human marketing.This is why in digital marketing, social media plays a key role in generating sales.

How Small Businesses Can Stay Competitive By Applying Human to Human Marketing? 

My regular readers enjoy my stories in my nonfiction books and articles. I give personality to my brand and articles. In human to human marketing which I have been doing it online especially on social media, I include the following strategies:

  • Conversational
  • Motivational
  • Inspirational
  • Problem solving
  • Relationship builder
  • Quality
  • Humorous
  • Authentic
  • Story telling
  • Personality
  • Accountability

For me every single prospect counts. I share knowledge with them. I promote good people who try to make a difference in our society. They can be a 14 years old boy or a Hollywood celebrity who is fundraising to build a school somewhere in Asia for poor children. I hate cliche and respect people who stand against the bully. I promote perseverance, honesty and morality. Although it takes a lot of my time responding people’ s technical questions, but I make time for them, not for the sake of fame but for helping them to get closer to their dreams in online marketing and their studies.

Major player companies are incapable of recognizing the consumer and look at them as revenue opportunity for a quantitative approach towards ROI.

How can small businesses compete with major brands?

Although major brands have more money to market their products and services, but this doesn’t mean that small businesses can’t get the same result. Small business and startup companies should apply human to human marketing and give personality to their marketing efforts.

Lack of good customer service at major player companies such as Facebook, Google and Microsoft gives your small business a room to implement a good customer service and customer success via website and social media in order to drive their clients to your business. People want attention and someone who can help them to solve a problem. If you run a social media website, this is your best bet to compete with a social media giant. Every single praise of a prospect or customer counts, so don’t let them go unnoticed. If you don’t have time to reply, hire an account manager to take care of these kinds of interactions for you on social media. People in our generation are more loyal, thoughtful, compassionate, responsible, and determined. We all should consider human to human marketing and use a mixture of inbound and outbound marketing in order to succeed in our businesses.

 

 

16 comments

  • Destiny M.

    Thank you very much for sharing this article.

  • Salim Reza

    I agree inbound marketing alone won’t do the trick; we should use every single possibility to sell.

  • Miranda Jones

    I wasn’t familiar with human to human marketing, Thanks for shedding a light on this subject. I always enjoy reading your articles. They are full of stories and wisdom.

  • Amelia Penton

    I love Maria’s nontraditional approach to everything especially digital marketing and sales. I read her book “become the market leader “and have implemented some of her digital marketing strategies and they worked for me.

    • Maria

      Thank you for making my day. Every time i get feed backs like this via email,social media and blog comments, I become eager to write. These feedbacks feed my soul. I got 4 more book projects both fiction and nonfiction in 2017. I can’t wait to publish them. Thank you so much for your feedback. 🙂

  • Chris J. Hart

    How are we going to live in this country where Liar Trump is the president? It’s so depressing to login on Twitter and see all these political trends. The majority of Trump supporters’ comments are BS. It’s like bunch of idiots with IQ of a child are running these accounts to support Trump. I wish I had money so I could move to another country. Thanks Maria for sharing this article. I’ve learned a lot.

    • Maria

      Just don’t pay attention to those comments and trends on Twitter. I have noticed there’re too much hate and bad news on Twitter which are very depressing and disappointing.Don’t isolate yourself too much. Yes there are some difficulties to work through.You’re learning something from it. There are a lot of agitating news on Facebook feed and Twitter,Sometimes someone who says something as back ended comment, a compliment or not really pleasant comment. They’re just trying to test your limits. Peace is always the best. People that are negative or those who like to have a lot of control, they don’t like people who are happier and helpful. So i want you to try to keep that sense of hope and happiness. This way you can conquer those unpleasant people in your life. At the end of the day they realize you are not receptive to their unpleasant technic on social media.

  • Evans Michael

    I learned a lot about human to human marketing. All these time I have been thinking I was doing the right thing by applying B2B strategy, but didn’t get any results. Thanks Maria.

  • Pranav

    Hi,

    Nice Article. It really help businesses to understand importance of h2h marketing . Person 2 Person is the only way to do business and I think we should more focus on the human side when communicating online

    I regularly read your articles , wonderful articles .. Thanks For sharing.

    • Maria

      Hello,

      Thank you for your feedback on my articles. Yes. I agree when we focus on human to human communication, our businesses will flourish and you know what? We won’t be needing to worry about the ROI and advertisement budgets, because those who like our businesses will generate referrals for us. This saves us advertising cost.

  • sushilkin

    Nice Article Maria, Thanks for sharing